As we’ve been monitoring this rapidly changing nature of COVID-19, we want you to know that we are doing our best to navigate. Together, as a community we are facing trying times and the current pandemic is affecting all of us. Unfortunately our salon and spa will be closing again effective immediately. At this point we are still trying to sort through our latest state and county orders and we will update you via our website, Facebook and email as more information becomes available.
As we deal with the uncertainty, we appreciate your understanding and hope at the very least that times like these remind us that we are all in this together.
We hope to see your healthy, happy faces soon!
We are in the process of planning the reopening of our salon & spa and hope to be in contact with all of you who reached out to us through phone, texts, and email requests within the next week to ten days. Our goal is to have everyone rescheduled as quickly as we possibly can.
PLEASE be PATIENT with us as we work out the scheduling details according to our local orders. The safety of our WORK FAMILY, our OWN FAMILIES, our GUESTS and our COMMUNITY weighs on us heavily. We don’t take this decision and everything that will be required of us lightly.
We have HUNDREDS of appointments we are trying to reschedule and this takes time. Our priority will be to those of you who missed an appointment during our closure and those clients who have appointments scheduled in the next few weeks. We are working around the clock to get to you all and have been absolutely humbled by your support over these last weeks.
If you have already reached out to us regarding an appointment, there is no need to do so again. We have a list of everyone who has called, emailed or texted and we promise to get back to you all this week.
We CANNOT wait to get back to doing what we love and are excited to see all of you!! Stay tuned we look forward to speaking with you soon!
Update on Salon & Spa Re-Opening
We are excited to reopen Headlines Salon & Spa and have missed you all terribly during this shut down! We are currently following and reviewing our state and county guidelines for safety, sanitation and social distancing protocols. Unfortunately we still don’t have a confirmed date but please check back with us here for updates and our official reopen date.
Once we are able to reopen, we want to safely serve our guests and provide a safe working environment for our employees. You can expect to see our staff cleaning frequently touched surfaces more often, including doorknobs, phones, banisters, and handrails, throughout the facility as well as the tools we use to perform services.
We wanted to share some appointment guidelines that we will have in place once we do reopen:
*Guests will be rescheduled as quickly and efficiently possible, please be patient with us as the number of service providers we will have working at the same time will be reduced. We are currently working on a split shift schedule to accommodate as many guests as possible.
*Priority scheduling will be for our guests who have standing appointments and/or who missed their appointment during our closure.
*Guests will be served by appointment only. No walk-in appointments will be allowed.
*So that we can serve as many guests as possible, your service provider may reach out to do a virtual consultation to ensure we have you scheduled correctly and for the right amount of time. Some hair services may not include a blowout.
*Skincare services will be limited to treatment based services, no spa facials for now.
*Employees nor guests will be permitted on the premises if they have COVID-19 symptoms.
*The number of guests in the salon/spa will be limited so when you arrive for your appointment, please call the salon as you may need to wait in your car or outside until your service provider is ready for you. Clients will not be allowed to sit in waiting area.
*Work stations will be at least six feet apart.
*Employees and guests will wear the protective gear required by our local county/state guidelines (masks, gloves etc)
*All equipment used by a service provider will be completely disinfected between guests. Items that cannot be disinfected will be disposed of.
*Guests will be expected to wash their hands or use sanitizer upon entering the salon.
*Please consider providing a credit card/debit card to pay for your services and keep on file so we can limit the contact at the front desk.
*We will have a strict cancellation policy so please make sure you are giving proper notice if you must cancel or reschedule your appointment. 24 hours for single services and 48 hours for services over 2 hours.
We can all do our part to prevent the spread of illness in our community. You can help by staying home/rescheduling your appointment if you’re feeling sick. If you are healthy, we look forward to seeing you with your protective face mask!
First, thank you all for being our loyal guests. During this crisis, our highest priority is the safety of our guests, our team and their families. We have received several requests for home visits and I truly wish we were able to accommodate these requests. Our salon company is following the United States Surgeon General’s request to follow the Corona Virus guidelines and stay home. It is our sincere hope that the faster we contain the virus, the faster we will be able to return to work. We are currently planning on May 1st as a return date and will be reaching out to those of you who had appointments in March and April to reschedule you. To support you during this closure and will be posting our best tips and tricks to assist you with things like removing your gel polish, covering grey and some fun contests so make sure you are following us on Facebook for the latest news. We are in the salon daily checking messages and if you need to pick up products, simply leave us a message at 530-674-7571 we can take your payment over the phone and have items ready for pick up. If you are looking for ways to support your service provider and our industry during this down time, consider purchasing an instant gift card from our website for your future service and the simplest way is WAIT FOR US! We can’t wait to get back to work and look forward to pampering each one of you!
We want to thank our incredible team for maintaining exceptional sanitation standards. We continue to express our sincere gratitude for their diligence, kindness, and positive attitude over the last few weeks.
Our county has given a directive to non-essential businesses (although to many of you, and us, relaxation and beauty are essential!) to close at the end of the day March 19th, until further notice. It’s important to us that we are listening and cooperating with our local, state, and federal government and feel this is the right thing to do. We want to thank you all for your continued support; you mean so much to us.
We will be open March 19th from 11am-8pm for our last day of services and hope to re-open in two weeks. If you have a scheduled appointment, we will be reaching out to get each of you rescheduled beginning the week of April 6th, assuming we will be able to resume normal business hours.
In the event we must extend closure beyond two weeks, we will notify you as such. Salon Owners Marsha and Kristi, along with Salon Manager Michelle, will be in over the next few days and weeks to answer calls and ensure everyone is rescheduled. Again, we want to thank you for supporting our local small business! Please stay healthy and safe!
Your Team at Headlines Salon & Spa
We are committed to safeguarding the health of our customers and service team. As we monitor the spread of COVID-19, we want to keep you informed about what Headlines Salon & Spa is doing to prevent the spread of coronavirus in our community and how you can help. Our plan is to stay open to serve our guests and support our service team as long as it is safe to do so. We are in the process of adjusting our salon schedule to accommodate those service providers who need to alter their schedules to stay home with children who are out of school. We are also looking at limiting the number of guests in the salon at one time. If you have an existing appointment, we will be reaching out to you in the coming days to confirm, and possibly adjust, your appointment day/time. In the meantime, here is how we can all help:
We can all do our part to prevent the spread of illness in our community. You can help by staying home/rescheduling your appointment if you’re feeling sick. Symptoms may appear 2–14 days after exposure and include fever, cough, and shortness of breath.
You can expect to see our staff cleaning frequently touched surfaces more often, including doorknobs, phones, banisters, handrails, throughout the facility and the tools we use to perform services.
According to the Center for Disease Control and Prevention (CDC), the novel coronavirus is part of a large family of viruses common in people and many different species of animals. The virus causes a respiratory disease called COVID-19. Symptoms may appear 2-–14 days after exposure and include fever, cough, and shortness of breath. The CDC recommends everyday preventative actions to help prevent the spread of respiratory diseases including: • Avoid close contact with people who are sick • Avoid touching your eyes, nose, and mouth • Stay home when you are sick • Cover your cough or sneeze with a tissue, then throw the tissue in the trash • Clean and disinfect frequently touched objects and surfaces • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing.
From all of us at Headlines Salon & Spa, thank you for your support of our salon company and our service team.